Building organisations that deliver.

Arnd Schulte-Hense

VP of Delivery DACH Experience & Engineering - DEPT®

Executive leader with 20+ years of experience leading, building and scaling digital delivery organisations across EMEA. Leading multi-million euro portfolios, complex transformations and cross-functional teams for multinational brands, DAX-listed companies and leading mid-sized businesses. Currently serving as VP of Delivery at DEPT®, driving delivery excellence and sustainable client growth across the DACH region.

Connect on LinkedIn ↗
Portrait of Arnd Schulte-Hense

Trusted by

Delivery Timeline

Career, tracked stop by stop.

Current

2018 - Present

DEPT® Design & Technology GmbH

  • 04/2025-PresentVP of Delivery & Partner
  • 04/2024-03/2025VP of Clients & Partner
  • 02/2022-03/2024Program Director & Partner
  • 10/2020-01/2022Head of Product & Quality
  • 07/2019-09/2020Strategy Consultant Lead
  • 09/2018-06/2019Account Director

Joined DEPT® in 2018 and grew through six roles to VP of Delivery & Partner. Started by running a 30 FTE cross-border B2B transformation, moved into solution design and platform consulting, then built and led the agency’s product and quality function before stepping into program leadership heading the project management, account management and agile teams. As VP of Clients & Partner, led client strategy and revenue growth across the DACH region by managing and expanding key client relationships. Since April 2025, accountable for the overall delivery of all client-facing work in experience and engineering across DACH - ensuring execution quality, client growth, and operational excellence across the full portfolio.

Departed

Arvato Supply Chain Solutions - Senior Expert Product Owner

Consulting of potential new enterprise e-commerce clients. Managed backlog creation, estimation, and refinement during scoping, processed RFPs, and led negotiations, ensuring comprehensive project planning and execution. Served as Product Owner for two major e-commerce relaunch projects, overseeing store migrations on Salesforce Commerce Cloud.

Departed

dasAundO GmbH - Managing Director

Built and led a digital boutique agency. Led agency operations to achieve strategic goals, including acquiring new clients, growing existing clients and project and account delivery ensuring client satisfaction.

Departed

Freelance Consultant (Interim Mgmt)

Served as Interim Manager in the eCom unit of a large German fashion retailer, leading various projects with in-house teams and third-party partners and coordination of delivery in time, budget, scope and quality. Directly reporting to head of ecommerce.

Departed

Deputy Head of Account Management - SinnerSchrader Commerce (today: Accenture Song)

Co-led a diverse team of project managers, managed resource planning, and supported daily operations, serving as a single point of contact for employees and clients. Consulted with new and existing clients, processed inquiries, and led pitches, ensuring alignment with client needs and strategic goals. Reported to the Board of Directors and managed key client accounts.

Departed

Product Manager - Jestoro / FunDorado (freenet AG)

Product management work at a freenet AG subsidiary.

Capabilities

Industries

  • Retail & CPG
  • Healthcare
  • Automotive
  • Manufacturing
  • FMCG

Methods & Certs

  • Certified Scrum Master
  • Certified Product Owner
  • SAFe & Kanban
  • Waterfall
  • Org. Development

Platforms

  • Salesforce Commerce Cloud
  • Spryker
  • commercetools
  • Shopify
  • Shopware
  • Adobe Experience Manager
  • Optimizely
  • Contentful
  • CoreMedia
  • Storyblok

Languages

  • German (C2, native)
  • English (C1, fluent)

Education

Diploma in Media Design

2000 - 2002

L-4 Institute for Digital Communication, Berlin

Get in Touch

Based in Hamburg. Open to conversations on delivery leadership and scaling teams that ship.

Connect on LinkedIn ↗